Each week, we scour the news to bring you the best stories related to CRM and data integration. Dive in and see what you may have missed this week, including all the best from Enterprise 2.0.
No More Cowboys: Survey Shows Executives Focus on Data-Driven Decisions
By: Loraine Lawson (@LoraineLawson)
Loraine reports on a new Capgemini report on Big Data’s rising impact in the enterprise. Of the 607 execs who responded, two-thirds believe Big Data is needed so their organizations can make informed decisions.
Source: IT Business Edge
IDC: CRM Market Grows as Apps Get Social
By: Pedro Hernandez, (@ecoINSITE)
Pedro reports on a new IDC study about the state of CRM. In 2011, the ten largest providers of CRM captured nearly half of the market, one which is $19.1 billion annually. IDC suggests the growth of social CRM shows no signs of slowing in the next year.
Source: Enterprise Apps Today
Twitter Firehose Adds Fuel to Salesforce's Social Play
By: Tim Peterson (@petersontee)
On the heels of Salesforce’s purchase of Buddy Media, they show no signs of stopping their transition to a more social company. Salesforce and Twitter have formed a partnership which will integrate the full Twitter stream with Salesforce’s Radian 6, confirming the importance of tying social data with CRM.
Source: Adweek
CIOs Must Change Approach to Data Quality
By: Loraine Lawson (@LoraineLawson)
CIOs are reporting a alarming discrepancy – while 9 out of 10 CIOs believe their organization is ‘data-driven’, 71% admit to struggling with data inaccuracies. CIOs will need to take a more disciplined and strategic approach to improving data quality.
Source: IT Business Edge
The Cloud’s 5 Key Challenges for the ISV CTO
By: David Terrar, (@DT)
David shares his perspective on the cloud landscape and the challenges CTOs face in moving to the Cloud. The session was first presented at the Ciklum seminar for ISVs.
Source: Enterprise Irregulars
Moving from Transaction to Engagement
By: R Wang, Principal Analyst and CEO at Constellation Research (@rwang0)
As enterprises move from transactional interactions to those centered on engagement, R shares nine characteristics of engagement systems that differ from the transactional systems
Source: Harvard Business Review
Now It’s E2 Social and E2 Innovate
By: Denis Pombriant (@DenisPombriant)
Enterprise 2.0 announced changes to its future line-up. Next year’s shows will be E2 Social in Boston and E2 Innovate in Silicon Valley. Denis sees this as great opportunity to bring together the brightest thinkers at a non-vendor sponsored conference.
Source: Enterprise Irregulars
2012 Future of Cloud Computing Survey Exposes Hottest Trends in Cloud Adoption
North Bridge announced the results from the 2nd annual Future of Cloud Computing Survey. The 2012 survey captures current industry perceptions, sentiments and emerging trends in cloud computing.
Source: North Bridge
There you have it! Have a great weekend curled up with your laptop or iPad! Let us know your favorite article here, on Twitter or on Facebook.
Til next time,
Scribe Software.
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